Setup
Install the widget with a single script tag, then connect the channels and knowledge sources your team works in.
One script tag: paste the embed snippet into your site template and the assistant is live, styled to match your brand.
Website widget
Create a chatbot, open Embed & Share, and copy the snippet. The widget inherits your brand colors and works on any page without a build step.
Knowledge sources
Point iconicAIS at help center URLs, upload documents, or add Q&A entries directly. Re-crawl a source at any time and the assistant picks up the changes.
Human handoff
Conversations that need a person land in the shared inbox with full context, so whoever picks it up can see what the assistant already answered.
Integrations
Sync docs and deploy answers wherever customers ask for help.
How it works
Simple enough for support. Structured enough for product, ops, and engineering.
Drop in PDFs, URLs, Notion pages, and help docs.
iconicAIS maps topics, gaps, citations, and freshness.
Launch on your site, app, Slack, or support desk.
Launch a trained assistant, review the gaps, and keep support moving without adding another queue.
Ready agent
Support Copilot